Position Details
Reference Number 17553
Position Title Specialist Clinics Administration Officer
Employment Type Permanent Part Time
Division Chief Operating Officer
Location Melbourne
Award Classification Award : Managers & Administrative Officers
Classification From: HS1 - Managers / Administrative Workers Grade 1
Classification To: HS1 - Managers / Administrative Workers Grade 1
Position Summary

Outstanding candidates are encouraged to apply for positions now open at Peter MacCallum Cancer Centre – a place where our normal days are extraordinary; as are the people we care for.


Peter Mac is one of a handful of integrated cancer research, education and treatment centres in the world. Each day our team strives to provide the very best in cancer care, even better treatments and potential cancer cures for all people affected by cancer.


Globally, we are facing one of the most pivotal times in the pursuit of cancer cures, and Peter Mac stands at its forefront. Together, we aim to lead a new era of cancer prevention, care and discovery, supported by state-of-the-art facilities at our new home within the Victorian Comprehensive Cancer Centre building.


Your role in our future.


Seeking experienced administrative employees interested in joining the Specialist Clinics Administrative Team as a permanent part-time Administration Officer/ Clerk.


Your role will be to provide clerical and administrative support to patients, their families and the staff attending and providing care in Peter Mac's Specialist Clinics.


This involves:

  • Acting as the first point of contact and provide excellent customer service to patients, relatives, general public and staff for the designated unit
  • Providing appointment booking support for patients and clinical staff across all services, ensuring patients are notified of all new and changed appointments in a timely manner
  • Providing knowledge of the Patient Administration System (PAS), other IT systems as required and administrative processes relating to patient registrations, admissions & discharges, appointments and revenue management
  • Providing administrative support for the clinical staff in Specialist Clinics

We are looking for candidates with strong customer service skills and demonstrated IT systems skills. Experience using patient administration systems, in particular iPM outpatient module, are highly desirable.


For further information about this opportunity, please review the position description or contact us for a confidential discussion.



Peter Mac offers its employees the following benefits:

  • Salary Packaging
  • Employee Assistance Program
  • Central City Location
  • Training and Development Program
Selection Criteria Essential: Strong Customer Service Skill, able to communicate
Essential: Excellent to Patient Service
Essential: An Adaptive, Positive and "Can do" attitude
Essential: Previous IPM experience is preferred
Contact Person Samia Moussa
Contact Number 03 85597485
Closing Date 19/01/2020
Position Description
PD_HS1_Medical Specialties Admin Officer.docx Open
Application Guide PDF IconView Guide