Position Details
Reference Number 17421
Position Title Patient Navigator
Employment Type Permanent Part Time
Division Chief Operating Officer
Location Melbourne
Award Classification Award : Managers & Administrative Officers
Classification From: HS2 - Managers / Administrative Workers Grade 2
Classification To: HS2 - Managers / Administrative Workers Grade 2
Position Summary

Outstanding candidates are encouraged to apply for positions now open at Peter MacCallum Cancer Centre – a place where our normal days are extraordinary; as are the people we care for.


Peter Mac is one of a handful of integrated cancer research, education and treatment centres in the world. Each day our team strives to provide the very best in cancer care, even better treatments and potential cancer cures for all people affected by cancer.


Globally, we are facing one of the most pivotal times in the pursuit of cancer cures, and Peter Mac stands at its forefront. Together, we aim to lead a new era of cancer prevention, care and discovery, supported by state-of-the-art facilities at our new home within the Victorian Comprehensive Cancer Centre building.


Your role in our future.


We are looking for experienced administrators with a strong health care background to take up the new patient-facing role of Patient Navigator at Peter Mac. We have a permanent part time (48 hrs/fortnight) position available.


At Peter MacCallum Cancer Centre, our patient care is delivered via a tumour stream model. This means that a patient's care is coordinated and provided by a multi-disciplinary team of people who have specialist knowledge of a specific type of cancer. The Patient Navigator is an integral member of this team, playing an important role in providing the first line response to incoming calls from patients, carers and referrers in the community needing assistance. Patient Navigators are responsible for ensuring the patient's diagnostic, treatment and clinic review appointments are appropriately timed, sequenced and coordinated.


The Patient Navigator works closely with the tumour stream specialist nurses and doctors who will provide support and direction regarding daily work priorities. This includes attending tumour stream-based clinics to support the multidisciplinary team and providing administrative support for the weekly multi-disciplinary meetings (MDMs). The Patient Navigators also work closely with the Registrations and Referrals team to ensure that urgent patients are identified and prioritised quickly for registration and first appointments.


To be successful in this role, you must:

  • Have strong customer service skills, be able to communicate effectively and respectfully with patients and staff
  • Have previous health service administration experience
  • Have demonstrated skills in the use of IT systems, preferably in a health care setting

For further information about this opportunity, please review the position description or contact us for a confidential discussion.


Peter Mac offers its employees the following benefits:

  • Salary Packaging
  • Employee Assistance Program
  • Central City Location
  • Training and Development Program
Selection Criteria Essential: Have you had any Health Experience?
Contact Person Ben Davey
Contact Number 03 8559 7785
Alternate Contact Person Adrianna Sandoval
Alternate Contact Number 03 8559 8768
Closing Date 06/12/2019
Position Description
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